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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (755 reviews)

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4.93

Based on 755 reviews, last reviewed 22nd Jan 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Rates excellent on member loans. Rates excellent on member loans. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Capital Credit Union Loans reviews (755)

Review of the Capital Credit Union, Loans:

Always easy to contact, obliging with any questions...

Always easy to contact, obliging with any questions and queries dealt with promptly. Reviewed on: 14th April 2025

Happy customer

It had been amazing. I had been with credit union in 2007 , the assistance with loan was amazing. Repayments were affordable with low interest, you don't feel like you are paying back a loan. Reviewed on: 14th April 2025

Always willing to help super friendly

Always willing to help super friendly Reviewed on: 14th April 2025

Excellent

Excellent service and quickly dealt with everytime I contacted or applied for anything Reviewed on: 14th April 2025

Valued Customer

Easy to contact. Always helpful. Feel valued as a customer. Reviewed on: 14th April 2025

Always forward for best life with CCU

Very easy application,subjective and confident Reviewed on: 14th April 2025

It was easy to speak to a customer advisor who happi...

It was easy to speak to a customer advisor who happily talked me through the online process Reviewed on: 14th April 2025

Very help ful and have good response times never wai...

Very help ful and have good response times never waiting to long when ive needed help with any queries Reviewed on: 14th April 2025

I've been with capital credit for more than 5 years...

I've been with capital credit for more than 5 years now. I needed a loan to buy a car and they've helped with everything I needed. My application was approved immediately and the money were in my bank account the next day. Interests are way lower than any other bank and this makes me more confident to keep my savings with Capital credit. Reviewed on: 14th April 2025

Really approachable, helpful and good value for money.

Really approachable, helpful and good value for money. Reviewed on: 14th April 2025

Capital credit union

Excellent service,would definitely recommend Reviewed on: 14th April 2025

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