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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (755 reviews)

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4.93

Based on 755 reviews, last reviewed 22nd Jan 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Rates excellent on member loans. Rates excellent on member loans. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Capital Credit Union Loans reviews (755)

Review of the Capital Credit Union, Loans:

Always easy to contact, obliging with any questions...

Always easy to contact, obliging with any questions and queries dealt with promptly. Reviewed on: 14th April 2025

Very fast and understanding, used a few times great

Very fast and understanding, used a few times great Reviewed on: 14th April 2025

Always friendly and keen to help

Always friendly and keen to help Reviewed on: 14th April 2025

Easy to deal with.

Easy to deal with. Quick response and happy with outcome Reviewed on: 14th April 2025

Needed a loan, was accepted and paid out very quickly.

Needed a loan, was accepted and paid out very quickly. Customer service is great too Reviewed on: 14th April 2025

Great communication, easy to deal with.

Great communication, easy to deal with. Reviewed on: 14th April 2025

Helped me with my season ticket and was very easy to...

Helped me with my season ticket and was very easy to set up Reviewed on: 14th April 2025

Friendly and fair.

Friendly and fair. Can't fault the service at all. Reviewed on: 14th April 2025

Unsecured loan

I applied for a loan to help pay for my wedding and Capital Credit Union made sure that I could afford loan repayments. The process was quick and easy and I can't recommend Capital Credit Union enough. They saved my wedding! Reviewed on: 14th April 2025

Staff are very friendly and easy to deal with.

Staff are very friendly and easy to deal with. Great rates and fast and easy application. Reviewed on: 14th April 2025

I loved every minute of my experience

I loved every minute of my experience Reviewed on: 14th April 2025

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