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Caravan Guard: Caravan insurance reviews

Name: Caravan insurance
Rating: 4.95 (4940 reviews)

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4.95

Based on 4,940 reviews, last reviewed 3rd Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

prompt service when i try to get in touch prompt service when i try to get in touch Reviewed on: 3rd October 2025

Latest lowest rating:

1

Very poor customer service. Very poor customer service.Yoy have to do all the chasing up and getting quotes Reviewed on: 17th July 2025

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About this product

Caravan Guard’s award-winning caravan insurance is backed by Royal & Sun Alliance.

You can tailor your levels of cover with options to suit your needs. Caravan Guard offer cover whilst touring or in storage and a new for old option for caravans up to 15 years old. Apply over the phone or on the website.

Caravan Guard caravan insurance reviews help you find out what it’s really like to be a customer. If you’ve used Caravan Guard before, you can also leave a review and share your experience.

Caravan Guard Caravan insurance reviews (4940)

Review of the Caravan Guard, Caravan insurance:

Very excellent supportive staff

Every time I have contacted caravan Guard I found the staff to be extremely helpful, friendly and informative. The price has always been competitive as well. But the main thing is that the staff are good and very knowledgeable. Reviewed on: 12th October 2024

Customer experience

Always pleasant and cheerful call taker who actually knows about the product they are selling, A very good company to deal with very quick turnaround on any documents needed by the customer company is very much customer oriented Reviewed on: 30th July 2023

Value for money

No fuss sign up, very competitive prices. Reviewed on: 30th July 2023

Great Customer service

Very competitive prices, great staff at the end of the phone, very easy process. Reviewed on: 30th July 2023

Excellent service and value.

I had a caravan stolen from my driveway some years ago, which was written off as a result of damage. Caravan Guard settled the claim swiftly and offered a very fair price in settlement. Reviewed on: 30th July 2023

Reliable Insurance

Best Caravan insurance , good price , great customer service ., recommend Reviewed on: 30th July 2023

Top class service

Staff polite and very efficient and professional. I did cost comparisons but all others were more expensive, sometimes with less cover benefits. Reviewed on: 30th July 2023

Best there is

Very helpful and positive been with them for 19 years, had two claims both handled without any fuss or bother Reviewed on: 30th July 2023

Excellent service

Always receive a prompt response to any queries Reviewed on: 30th July 2023

Very helpful service for a first time caravan purchase

I’m new to touring caravans so was delighted when it so easy to insure my caravan with Caravan guard. The service was excellent and the customer services staff member was extremely helpful Thank you Reviewed on: 30th July 2023

??

I cancelled my policy due to selling my caravan and had to pay around £30 for someone to push a button to cancel my policy, shame you don’t give me £30 when I take the policy out with you, they said if you take out a policy with us in the future we will take &30 off your new policy. No thanks you clearly do t value my custom. Caravan & Motorhome club for insurance for me from now on Reviewed on: 30th July 2023

Reply from Caravan Guard We're sorry you're not happy with our cancellation fees and to lose you as a customer. These are standard practice in the insurance industry and at £30 ours is much less than many providers. The fees are clearly explained when you take out a policy and as you state, if you were to take out a new policy with us in the future we will take £30 off this. We offer a 12 month policy and the insurance prices we offer take into account our costs of policy setup and ongoing business costs. They are based on the assumption we will receive a full 12 months premium so we do need to charge a fee when a policy is ended early. Wishing you all the best Liz Response date: 11th October 2023

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