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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48397 reviews)

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4.94

Based on 48,397 reviews, last reviewed 16th Feb 2026

99250% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple and easy to use Simple and easy to use given that they have no physical branches I was sceptical over using them but these fears have been removed Reviewed on: 16th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48397)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

used the online chat for help with a transaction w...

I used the online chat for help with a transaction which shouldn’t have been taken from my account. The chat was polite and the outcome was successful for n the refund of my money. Reviewed on: 16th February 2026

Great offers

Fantastic account with a great app that is simple to use, great customer service when you need it, and a good range of products and offers and competitive interest rates and incentives. Reviewed on: 16th February 2026

Easy to use app, round up savings is good and cashba...

Easy to use app, round up savings is good and cashback is rewarding Reviewed on: 16th February 2026

A brilliant current account

I set up a Chase account after reading a recommendation on the Money Saving Expert website regarding the benefit of overseas spending. Initially I only transferred money from my main account for a trip to Canada. However, I use this as my main personal current account due to the linked savings account and the preferential interest rate, and also the cashback and round-up facilities. The process of setting up the account felt secure, yet relatively straightforward. Having instant access to my account, and its virtual debit card was a bonus. I have since recommended the account to other people. Reviewed on: 16th February 2026

no bank gets close to the chase account

no bank gets close to the chase account Reviewed on: 16th February 2026

Easy app good service

Easy app good service may sign up for package account Reviewed on: 16th February 2026

Excellent Service really can't praise you Enough

Excellent Service really can't praise you Enough Reviewed on: 16th February 2026

Been good so far, since I started working banking wi...

Been good so far, since I started working banking with them Reviewed on: 16th February 2026

Excellent customer service

Excellent customer service and the app is the best of any bank I’ve used. When I had an issue with a payment they were very responsive and helpful. It’s just a shame they cut back some of the benefits when you’ve been with them a while. Reviewed on: 16th February 2026

Easy accessible app doesn't go down like barclays an...

Easy accessible app doesn't go down like barclays and never have i been restricted at withdrawing cash Reviewed on: 16th February 2026

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