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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48982 reviews)

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4.94

Based on 48,982 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great modern digital bank, excellent customer service Great modern digital bank, excellent customer service Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48982)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

App is very easy to use & find information.

App is very easy to use & find information. If you need to speak to someone they’ve always been very helpful Reviewed on: 15th February 2026

Simply the best. Efficient, speedy, reliable effortless

Efficient, speedy, reliable effortless Reviewed on: 15th February 2026

Excellent service all round

Excellent service all round both current accounts & savings accounts Reviewed on: 15th February 2026

Easy to understand and use

Easy to understand and use when transferring between accounts or externally. Exceptional customer support when you need to ask a question. Reviewed on: 15th February 2026

Fantastic banking great customer service and generou...

Fantastic banking great customer service and generous AER on savings accounts Reviewed on: 15th February 2026

I use a Chase card for travelling which is far bette...

I use a Chase card for travelling which is far better than previous ones I had, no silly costs or fees and good exchange rates. I had one issue with someone trying to scam me but Chase resolved the matter quickly and easily for my part so thankyou Reviewed on: 15th February 2026

The app is easy to use and navigate around.

The app is easy to use and navigate around. I like how I can see what I have spent each month. Reviewed on: 15th February 2026

Chase banking is easy to set up, very easy to use th...

Chase banking is easy to set up, very easy to use the app and I feel very confident in their banking history and future stability. Reviewed on: 15th February 2026

Managing money made simple

It’s fantastic to be able to keep the majority of your money in your savings then move it quickly to your current account in seconds when you require the money to spend, also it allows me to use these savings accounts to manage and separate my money which makes managing my money easy Reviewed on: 15th February 2026

Great service

Great service and just what I need from a bank Reviewed on: 15th February 2026

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