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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37478 reviews)

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4.95

Based on 37,478 reviews, last reviewed 23rd Jan 2025

26% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank, service is always good Great bank, service is always good Reviewed on: 23rd January 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37478)

Review of the Chase Bank, Current Account:

Easy to use and interest on round-ups

The Chase app provides a very easy to use service. This offers a round-up facility (no extra work on my part) with interest accruing on all amounts rounded-up. Reviewed on: 9th March 2023

Easy to use with currency flexibility.

Easy to use. I live on the border between UK and Ireland and the ability to use one account to deal with two currencies without being penalised is great. Reviewed on: 16th May 2024

Very easy to set up and use.

Very easy to set up and use. Overall platform is modern and minimalist, which enhances the user's experience. The 1% cashback offer available to customers is not matched elsewhere. Reviewed on: 16th May 2024

Chase bank allows me to bank in theUS and UK which a...

Chase bank allows me to bank in theUS and UK which allows me versitiliy. Reviewed on: 16th May 2024

Excellent product and easy to use.

Excellent product and easy to use. Reviewed on: 15th May 2024

Encountered a problem when changing my mobile phone.

I encountered a problem when changing my mobile phone. I was overseas at the time, but Chase staff gave a lot of help and solved the problem Reviewed on: 12th May 2024

Very Efficient Quick to resolve issues

Very Efficient Quick to resolve issues Reviewed on: 11th May 2024

Very easy to use App and to transfer into my savings...

Very easy to use App and to transfer into my savings account Reviewed on: 9th May 2024

Better interest rates on Savings accounts than your...

Better interest rates on Savings accounts than your other banks, App is easy to use and transfers are instant, Even notifications are in real time, No flaws at all even setting up for new customers, Card arrives near enough next day Reviewed on: 8th May 2024

The app is easy to use and prompt replies from custo...

The app is easy to use and prompt replies from customer service Reviewed on: 7th May 2024

Cash back, round up & good savings, what's not to like?

Cash back, round up's & good savings rates, what's not to like? Sometimes the App is a little slow compared to the bigger banks, and I haven't yet fully made the move to close my old account, but Chase is now my default for all payments & the cashback & interest is rolling in Reviewed on: 7th May 2024

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