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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48445 reviews)

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4.94

Based on 48,445 reviews, last reviewed 16th Feb 2026

100400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great exchange rate when abroad . Great exchange rate when abroad . Easy account to operate online Reviewed on: 16th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48445)

Review of the Chase Bank, Current account:

Fantastic Account

No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

So pleased banking with Chase.

So pleased banking with Chase. Like the cash back on purchases. The odd time I’ve had to contact customer services it has been so easy and they’ve been very helpful. Reviewed on: 15th February 2026

Brilliantly organised

Ever since I opened my chase account (for around 3 years now)I never needed customers service for anything. In addition this is the first bank I came upon whose debit card is so much better than the credit one that it is almost the single card I regularly use. I love the fact that I receive a text message almost immediately after any purchase. Reviewed on: 15th February 2026

I use chase for everything from savings to everyday...

I use chase for everything from savings to everyday spending, and its so quick and easy to use their app. Reviewed on: 15th February 2026

Easy and simple banking

From day one it is a simple reasonably priced no frills banking as it should be Reviewed on: 15th February 2026

Does what it says on the Tin!

Does what it says on the Tin! You can easily open multiple bank accounts and set up multiple default payments every month making my budgeting so much easier. Free FX on my debit card also makes me use my Chase account abroad all the time! Reviewed on: 15th February 2026

Good customer service

Good customer service and always at hand when you need support Reviewed on: 15th February 2026

Easy to manage, but lacking in ability to receive in...

Easy to manage, but lacking in ability to receive international payments. App frequently loads from cache before loading actual information, so quickly checking balance can give the wrong information. Reviewed on: 15th February 2026

Great app, never any issues.

Great app, never any issues. Good offer rates. Reviewed on: 15th February 2026

Excellent

Excellent service , easy service. Great online service support. And easy to use online app Reviewed on: 15th February 2026

Opening an account with chase has been painless and...

Opening an account with chase has been painless and straightforward despite me moving to the uk just a few weeks prior. Really great customer service and people that care. Reviewed on: 15th February 2026

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