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Chase Bank: Current Account reviews

4.95
Based on 43,817 reviews, last reviewed 14th Mar 2025
23350% increase in 5 star reviews
in the past 90 days
2900% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Customer Services is ON it I was having an issue with their banking app and contacted customer service VIA text, and the issue was resolved in no time. Reviewed on: 14th March 2025
Marcio 's avatar
Marcio

Latest lowest rating:

1

Poor cash back and savings rates Poor cashback offers after latest cut (death by 1000 cuts!). Savings rate also reduced, disappointed. Reviewed on: 14th March 2025
SR's avatar
SR

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43817)

Review of the Chase Bank, Current Account:

Great all round!

5
Great with 1% cash back, also fantastic linked savings account with good interest rate. Very clear and easy to use app. Reviewed on: 17th March 2023

The app easy to use, love the 1% cash back but they...

4
The app easy to use, love the 1% cash back but they change the rule now. May consider other cash-back credit card. Reviewed on: 12th March 2025

Excellent way to manage day to day expenditure.

5
Excellent way to manage day to day expenditure, ensuring best cashback opportunities and round up feature to make the pennies count. It is a pity that cashback is capped so low (£15 per month), but the savings interest is very competitive and applies automatically to round up. Reviewed on: 12th March 2025

Simple and friendly, much better than my last bank.

5
Simple and friendly, much better than my last bank. App is helpful and the interaction is quick and timely. I like the little ways that round up savings on purchases work so easily and are easy to use too Reviewed on: 12th March 2025

App so easy to use

5
App so easy to use, able to move money between accounts instantly. Reviewed on: 12th March 2025

Great bank, good app...

4
Great bank, shame the cashback is becoming more limited but to be expected in this day and age. Savings are nothing to shout home about but the customer service is 10/10. Reviewed on: 12th March 2025

1% cash back

5
1% cash back that is a very good reward compare to other banks Reviewed on: 12th March 2025

Cashback for spending is being cut back

3
Cashback for spending is being cut back, which is disappointing. Reviewed on: 11th March 2025

By far the most straightforward online account. .

5
Easy process to obtain current account. Easy to navigate app. All round great x Reviewed on: 11th March 2025

Seamless banking with excellent customer support and...

5
Seamless banking with excellent customer support and experience. There is no waiting time, you get attended to promptly. The best banking services by a mile. Reviewed on: 11th March 2025

Great account.

5
Great account. So intuitive it looks after itself! Reviewed on: 11th March 2025