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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44259 reviews)

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4.94

Based on 44,259 reviews, last reviewed 14th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

65% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank - Quality App After reading about Chase on smartmoneypeople I set up an account within 15 minutes and it was straight forward. I cannot fault it at all as you get t... Read more Reviewed on: 14th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44259)

Review of the Chase Bank, Current account:

EXCELLENT SERVICE.

All services done via The Chase App simple and easy to use excellent all round service decent interest rate as well plus cash back....whats not to like. Reviewed on: 17th March 2023

No need to CHASE a great account any longer

I just find the Chase account so versatile and easy to use. It’s also perfect to take on holiday with near perfect exchange rate and no fees, even at the ATM. Moving money around couldn’t be easier either. It’s such a flexible and user friendly app! Reviewed on: 12th June 2025

Amazing app, innovative products, love it.

Amazing app, innovative products, love it. Reviewed on: 12th June 2025

Easy to use

Easy to create the account, and easy to manage on the app Reviewed on: 12th June 2025

Great app and account and performance

Great app, operating model, easy to do business within and always really responsive and fast. Reviewed on: 12th June 2025

I’ve been with chase for more than a year now and th...

I’ve been with chase for more than a year now and the app is really easy to use. Cash back offer is attractive and the savings pots and the savings pots are a great feature at an interesting rate. Reviewed on: 12th June 2025

I have a current account with the and great service,...

I have a current account with the and great service, product and app Reviewed on: 12th June 2025

Ease of use for the app. Excellent customer service.

Ease of use for the app. Excellent customer service. When making larger payments by ringing and checking, it is not fraudulent. Reviewed on: 12th June 2025

Easy to apply for and set up Instant payment transfe...

Easy to apply for and set up Instant payment transfers and payments in Reviewed on: 12th June 2025

Great all round account

Easy to use app. Good rewards (though not as good as before). I particularly like that there are no fees for spending abroad. Linked savings with a boosted rate, and very easy to move between accounts. Reviewed on: 12th June 2025

Excellent customer service every time, the service i...

Excellent customer service every time, the service is flawless and the staff are very helpful Reviewed on: 12th June 2025

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