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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44323 reviews)

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4.94

Based on 44,323 reviews, last reviewed 25th Jan 2026

960% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase provides a great current account with cashback... Chase provides a great current account with cashback available for regular spending. Reviewed on: 25th January 2026

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44323)

Review of the Chase Bank, Current account:

Easy money management with perks

Initially I set up a Chase account to use while travelling abroad but it fast became my default banking app for everyday purchasing. Rewards for saving and spending, a super-easy mobile app and very responsive personal support make Chase a clear winner over my other two banks. Reviewed on: 16th March 2023

Love Chases no nonsense approach - you transfer mone...

Love Chases no nonsense approach - you transfer money instantly no waiting customer service are fabulous so attentive and reallly go out of their way to help Reviewed on: 23rd January 2026

Does everything it says on the box

Does everything it says on the box Reviewed on: 23rd January 2026

Ease of use App plus able to speak to a human noprob...

Ease of use App plus able to speak to a human noproblems since joining. Reviewed on: 23rd January 2026

Good rates,good service.

Good rates,good service.easy to contact. Reviewed on: 23rd January 2026

Brilliant thank

Customer service is excellent, always a person to answer questions. Online service brilliant. Good interest rate, and saving rates. Reviewed on: 23rd January 2026

Trustworthy and efficient.

The app works quickly and is easy to use, transferring between accounts and making payments is efficient. Online chat customer service always gets a helpful response and clear outcome. I feel confident that I'm using a safe and trustworthy bank for my money. Reviewed on: 23rd January 2026

Great bank with incredible customer service

Great bank with incredible customer service Reviewed on: 23rd January 2026

Excellent

Excellent customer service. Competitive savings rates. Reviewed on: 23rd January 2026

Used to be much more attractive

Chase provides a decent service, but is far less attractive since it removed its Cashback offer from everything apart from groceries, transport and petrol early last year. Therefore, I use chase far less than I used to, and am considering ditching it altogether, but am also conscious that they don't allow you back, so if they were to reintroduce their far more attractive Cashback offer, I wouldn't be able to take advantage of it. Reviewed on: 23rd January 2026

Engaging and proactive thinking of making my life ea...

Engaging and proactive thinking of making my life easier Reviewed on: 23rd January 2026

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