Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 37,457 reviews, last reviewed 22nd Nov 2024
35% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

VERY GOOD APP AND ACCOUNT Easy to use the app and nice to get cashback. Reviewed on: 22nd November 2024
John N's avatar
John N

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37457)

Review of the Chase Bank, Current Account:

Simple to use app offering good facilities

5
Simple to use app offering good facilities Reviewed on: 15th February 2024

Good account but poor service.

4
Good account but poor service. I still recommend it though. Reviewed on: 24th August 2024

There's just something that stops me using it!

3
There's just something that stops me using the app to its full extent. I go through the rigmarole of putting £1500 in each month, but then I just go back to using First Direct for my day to day spending! I don't know what it is - the brand maybe? Reviewed on: 23rd August 2024

Great product & services received & really excellent...

5
Great product & services received & really excellent customer service Reviewed on: 23rd August 2024

Chase Bank . The bank to follow

4
An excellent experience with Chase Bank . I'm earning cashback on my spending for the first year. I also receive regular notifications of other products and services. Reviewed on: 23rd August 2024

A great and innovative banking service.

5
A great and innovative banking service. The cashback incentive is very good, as well as the interest on roundups. Also, it’s very easy to transfer between accounts on the Chase app, with the app itself being very user friendly. Reviewed on: 23rd August 2024

Wonderful!

5
Wonderful Cashback and Interest Rates and also easy to use and access help when you need to. I am neurodivergent so I appreciate how easy the app is to use and the customer service whenever I need it. I have been able to save thanks to the wonderful cash back rates as well as the interest. I always recommend this bank to my friends and family. Reviewed on: 23rd August 2024

I like the 1% cashback for the current account.

5
I like the 1% cashback for the current account and the round up facility. Reviewed on: 22nd August 2024

The Best!

5
The Best! 1% cashback on spending up to £1500, easy access linked saver with market leading rate. Can create numerous savings pots easily to help achieve your goals. App is very well designed and easy to use. Reviewed on: 14th August 2024

home or abroad NO fees, extra charges or surprise

5
I use the Chase app every day and for everything I have to pay at home and also abroad. It's easy and simple to use it. The support is fantastic 24/7. Chase is my favourite bank now. well done chase. Reviewed on: 14th August 2024

1% cash back is good.

5
I get 1% cash back on many transactions which is good. There’s also a round up system. That gives 5% interest but it is very small amounts so not significant. Some transactions are denied which can be annoying. Reviewed on: 1st August 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products