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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39668 reviews)

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4.95

Based on 39,668 reviews, last reviewed 20th Feb 2025

13294% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Flexible and easy to use. Easy to use and responsive support. A great experience.. Reviewed on: 20th February 2025

Latest lowest rating:

1

Disappointed I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their cu... Read more Reviewed on: 14th February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39668)

Review of the Chase Bank, Current Account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Banking is easy with chase and customer service is a...

Banking is easy with chase and customer service is a person on a phone if you prefer who is able to deal with all your queries efficiently Reviewed on: 14th February 2025

Excellent app with easy user experience and good pro...

Excellent app with easy user experience and good products Reviewed on: 14th February 2025

Ease of mobile app , nice to get rewarded for using...

Ease of mobile app , nice to get rewarded for using your card . Reviewed on: 14th February 2025

Excellent account.

Excellent account. Clear information that is easy to navigate and find what you are looking for. Reviewed on: 14th February 2025

Excellent all round and competive new app.

Excellent all round and competive new app. Very impressed with all Chase services. Only wish they could open up a joint account feature! Reviewed on: 14th February 2025

Disappointed

I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their customer support is going downhill every single day—long wait times, unhelpful reps, and zero accountability. It feels like they care more about squeezing money out of customers than actually providing good service. Disappointed. Reviewed on: 14th February 2025

Love the cashback.

Love the cashback. Easy transfer between my accounts. Had my phone stolen in Spain and the team were so helpful and friendly. Reviewed on: 14th February 2025

Excellent bank with good cash back rate

Excellent bank with good cash back rate Reviewed on: 13th February 2025

The smartphone app is intuitive to use and has very...

The smartphone app is intuitive to use and has very little downtime compared to other banks. The round-up and cashback features are nice perks. An auto top-up feature for moving money between savings and current accounts would be a nice addition to the service. Reviewed on: 13th February 2025

Excellent app and bonus rewards.

The Chase app is really easy to use and the cashback rewards are very appealing. Reviewed on: 13th February 2025

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