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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39568 reviews)

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4.95

Based on 39,568 reviews, last reviewed 8th Feb 2025

10679% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great customer service of you have a problem. Great customer service of you have a problem. Good rewards and round up feature with decent interest offered. Well laid out app which is easy to navig... Read more Reviewed on: 8th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39568)

Review of the Chase Bank, Current Account:

Online chat can reach real CS promptly.

Online chat can reach real CS promptly. Nice and intuitive app design helps sorting everyday's banking needs. Reviewed on: 19th February 2024

Chase account is great

Myself and my husband have found Chase excellent. The app is so user friendly and the features of the current account plus linked savings are great. Reviewed on: 8th February 2025

Great current account for everyday spending

Amazing bank. So many great features like no fees for overseas transactions and cashback on everyday spending. Really easy to set up and use. So happy I went with their credit card too. Reviewed on: 8th February 2025

Good saving rates and very easy to use banking app w...

Good saving rates and very easy to use banking app with cashback insentives Reviewed on: 8th February 2025

Great customer service.

Great customer service. Always easy to speak to a real person and agents are always incredibly helpful. Account info is easy to access and understand. App is great to use. Reviewed on: 8th February 2025

Excellent for travelling.

Excellent for travelling. Great exchange rate. Low fees. Simple product. No hidden fees and good fraud prevention. I find my other banks to do overkill. Reviewed on: 8th February 2025

Very secure, modern and innovative.

Very secure, modern and innovative. First class customer service Reviewed on: 7th February 2025

Easy to use and great customer service.

Easy to use and great customer service. Reviewed on: 7th February 2025

Great banking experience

Great customer service. Great products - 1% cashback in spending, free to use overseas, and linked round up account with 5% interest Reviewed on: 7th February 2025

Chase is good for everyday spending

Chase app is very user friendly. The 1% cash back reward on everyday spending is an attractive proposition. And the round-up savings feature with bonus interest rates is ingenious in helping people to save! Reviewed on: 7th February 2025

Great bank, great rates, great app

Great bank, great rates, great app Reviewed on: 7th February 2025

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