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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44231 reviews)

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4.94

Based on 44,231 reviews, last reviewed 20th May 2025

104% increase in 5 star reviews

in the past 90 days

4000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank, have taken the hassle out of banking! Great bank, have thought through the nitty gritty of banking and taken out all the hassles, they clearly understand their customers and their needs. T... Read more Reviewed on: 20th May 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44231)

Review of the Chase Bank, Current account:

Best App based bank account

Simple, rewarding with innovative saving accounts connectct together in one simple app Reviewed on: 16th March 2023

It’s just amazing i have never had a better bank acc...

It’s just amazing i have never had a better bank account Reviewed on: 21st April 2025

Quick, clear, helpful, great banking!

I went online to find a bank that didn’t charge for oversees purchases. A friend had recommended Chase, and a well known online money advisor also recommended Chase. Within minutes I had a current account and in days my card had arrived. The App is great and the messages sent helpful and not too many. whilst on holiday I could keep track of my spending easily. And the introductory boosted interest rate on the savings account is excellent. I’ve started using this for my saving account now. All round I'm delighted with my experience with Chase. Reviewed on: 21st April 2025

My backup account

Chase is my go-to bank for my daily spending and it gives me 1% cash back on every purchase. Reviewed on: 20th April 2025

Fantastic product and onboarding service.

Fantastic product and onboarding service. Reviewed on: 20th April 2025

So easy & quick to set up an account.

So easy & quick to set up an account. Reviewed on: 19th April 2025

Fab app, simple to set up account

Fab app, simple to set up account, easy to message in chat, Great for tracking everything Reviewed on: 19th April 2025

5 star treatment

easy to understand and friendly service great communication from the chase team you get the feeling that they really care 5 star treatment Reviewed on: 19th April 2025

great app, even better customer service

great app, even better customer service Reviewed on: 19th April 2025

excellent and great. Best bank

love it.and excellent. The best in the world. Reviewed on: 19th April 2025

Chase current account used to be great with link boo...

Chase current account used to be great with link boosted saving account and cashback on everything but now the intrest rate is down and cashback only paid on essential. It still competative but not good as it used to be. Reviewed on: 19th April 2025

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