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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48863 reviews)

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4.94

Based on 48,863 reviews, last reviewed 27th Feb 2026

110225% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

This is my default account and its been really good This is my default account and its been really good Reviewed on: 27th February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48863)

Review of the Chase Bank, Current account:

Easy and safe

So easy to use and I feel perfectly safe using it! Reviewed on: 15th February 2024

Customer service is always straightforward and respo...

Customer service is always straightforward and responds quick. Never transfer to other department. Reviewed on: 24th February 2026

Good bank, quick and easy transactions and easy to c...

Good bank, quick and easy transactions and easy to create saver accounts. Some benefits offered such as some cash back on certain purchases. Reviewed on: 24th February 2026

Chase is a bank I can trust.

Chase is a bank I can trust. The customer service is excellent, they resolve my queries quickly and politely. I am able to speak to a real person easily, with no stress conversing back and forth with AI. Cash back and round up options are an added bonus, both of which I have made great use of. Very communicative bank, will always continue to bank with chase. Reviewed on: 24th February 2026

It has always been so easy to reach out to the custo...

It has always been so easy to reach out to the customer service executives at Chase UK and they are quick to resolve the issue too. Highly recommend Chase UK Reviewed on: 24th February 2026

The way a bank should be!

Fantastic customer service and app is very easy to use Reviewed on: 24th February 2026

Good interest rates, easy to view card details.

Good interest rates, easy to view card details. Reviewed on: 24th February 2026

Very easy to use and cheap

Very easy to use, easy to set up new accounts under 1 main account (free of charge), good response rate via online, great app Reviewed on: 24th February 2026

A modern way to bank

Chase is very easy to make payments to businesses and friends and saves money for you via round ups Reviewed on: 24th February 2026

I really like chase bank- so will you.

I really like chase bank. It is so modern, efficient and practical to use. Definitely an account suitable for the times. The registration to get an account was so simple and they have great introductory offers for new customers where the interest rates are unmatched. Reviewed on: 24th February 2026

Good bank account

It works and the app is very easy to use. Reviewed on: 24th February 2026

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