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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Excellent

Very user friendly app and communication is excellent Reviewed on: 13th February 2026

Amazing experience!

Chase has been my current account for all my bills, savings, direct debit etc and love how easy it is to build pockets for different expenses. Using its online debit card is also smooth. Love the app! Reviewed on: 13th February 2026

Great Service and Convenient Banking

I’ve had a really good experience with my bank. Their customer service is always polite and helpful, and anytime I’ve had an issue, it was resolved quickly. The mobile banking app is easy to use, and transactions are always smooth. I also appreciate how secure and reliable the bank is. Overall, I feel confident banking with them and I would recommend them to others. Reviewed on: 13th February 2026

It’s just a great and clean bank that makes life way...

It’s just a great and clean bank that makes life way easier and lovely Reviewed on: 13th February 2026

Chase is the easiest account to use

I've had a Chase current account for a couple of years and use it as my main account. Its useful as I can use it in the UK and abroad and not have to think about changing currency. Its easy to use, I like the cashback option and find the service support prompt and helpful. Reviewed on: 13th February 2026

Just excellent

Very impressive service , had one issue , sorted straight away. Amazing app, easy, fast and straightforward. Reviewed on: 13th February 2026

Easy to use app and great customer service if and w...

Easy to use app and great customer service if and when needed. Reviewed on: 13th February 2026

Excellent service, outstanding customer service

Found them to be first rate, excellent customer service, easy to use app. Reviewed on: 13th February 2026

Chase offer a very good current account package with...

Chase offer a very good current account package with interest and round-ups Reviewed on: 13th February 2026

A very good bank with financial rewards and an easy...

A very good bank with financial rewards and an easy app to navigate Reviewed on: 13th February 2026

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