Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48885 reviews)

View other Chase Bank products

4.94

Based on 48,885 reviews, last reviewed 4th Mar 2026

110775% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Love the round up feature with the added interest an... Love the round up feature with the added interest and how simple the app is. Being able to swipe down and reset instead of reloading the app is great ... Read more Reviewed on: 4th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48885)

Review of the Chase Bank, Current account:

Great Bank

Great to be rewarded for spending. Excellent easy to use app that keeps you updated regularly every time you spend. Reviewed on: 15th February 2024

Superb re potential fraud situations.

Superb re potential fraud situations. Very proactive. Excellent service in establishing that the transaction is valid Reviewed on: 16th February 2026

Customer services needs improvement

My phone was broken and I couldn't access it. I bought a new phone but the app would not load as it was still active on the broken one. After numerous attempts at trying to explain this to customer services they could not help me. I was frustrated and angered by how obstinate they were, not to mention unhelpful. Reviewed on: 16th February 2026

Easy straightforward banking via their App.

App based banking but everything works so very well. Always know which transactions are going through via alerts. Everything is always up to date, easy to pay friends and bills etc. Reviewed on: 16th February 2026

Current account

The app is easy to follow and use to bank, transfer money and save. I have never had any issues and easy to apply for and follow Reviewed on: 16th February 2026

Easy to use with great perks

Easy to transfer money, love the cash back. Reviewed on: 16th February 2026

Great experience using Chade bank at home and abroad.

Great experience using Chade bank at home and abroad. Easy to use and being able to create saving pots is handy and helpful Reviewed on: 16th February 2026

Great customer service and support

Everytime I have had an issue or a query, the staff have always been able to resolve or support with the issue, especially within a short amount of time. They are always polite and supportive. Reviewed on: 16th February 2026

Great for travel abroad, no fees

Great for travel abroad, no fees Reviewed on: 16th February 2026

Excellent experience and no problems.

Excellent experience and no problems. Straight forward registration for the account. Reviewed on: 16th February 2026

I opened a Chase current account just to get access...

I opened a Chase current account just to get access to their savings account. However, the current account, with it's 1% cashback on groceries and fuel is so attractive that I'm now using it routinely. Plus, the app is super user friendly Reviewed on: 16th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

FlexDirect
from Nationwide 4.58 from 333 reviews
Choice Current Account
from Danske Bank UK 3.48 from 21 reviews
Select current account
from RBS 4.13 from 121 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 370 reviews
Savings
from Chase Bank 4.94 from 22973 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub