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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48988 reviews)

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4.94

Based on 48,988 reviews, last reviewed 21st Apr 2026

452100% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48988)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

cashback

1％ cashback is the most attractive reason Reviewed on: 3rd March 2025

Free Credit Report, Excellent

Excellent U.K. banking without a store front, also they offer Credit Report for free Reviewed on: 3rd March 2025

Efficient and great account plus one gets cash back.

Efficient and great account plus one gets cash back. Lots of useful information offered. Phone App is easy to use. Reviewed on: 3rd March 2025

Fantastic

Easy to set and use the app. Excellent service Reviewed on: 3rd March 2025

Best Bank App.

I've been a Chase customer for 3+years now. Best App bank and excellent customer service. Reviewed on: 3rd March 2025

Service provided

very good so far and I like it. . Reviewed on: 3rd March 2025

So easy to use app.

So easy to use app. Hardly ever need to call for help, and when you do, staff quite friendly and helpful. And they keep an eye on your sending money to a new account, so that you don't get scammed Reviewed on: 3rd March 2025

I initially opened a Chase account because they offe...

I initially opened a Chase account because they offered the best exchange rate on foreign spending but I now use it for much more. I love the ease with which my Chase account was opened and how straightforward it is to use the app. The Chase savings rate has been very good and I use saving account pots for different things I'm saving for. All in all the Chase account has been a great addition to managing my finances. Reviewed on: 3rd March 2025

Very easy to set up and use.

Very easy to set up and use. Great initiatives on cash back and savings. peace of mind. Reviewed on: 3rd March 2025

I had an issue with my cash back and at first I had...

I had an issue with my cash back and at first I had not received a brilliant response with no help at all being offered. Since then I have been in contact with Chase and I am happy to report they have resolved the problem amicably. Very happy with how this has turned out as originally it was a very disappointing situation. Reviewed on: 3rd March 2025

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