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Chase Bank: Current account reviews

4.94
Based on 44,261 reviews, last reviewed 17th Jun 2025
94% decrease in 5 star reviews
in the past 90 days
65% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazingly cheap conversion rate when spending overseas Amazingly cheap conversion rate when spending overseas Reviewed on: 17th June 2025
Kin's avatar
Kin

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025
Daniel T's avatar
Daniel T

About this product

Chase Bank Current account reviews (44261)

Review of the Chase Bank, Current account:

1% cashback on pretty much everything

5
Originally offered £20 each for recommending new customers, which was great. Really simple and easy to use. The 1% back on most purchases is the reason I use it as my main account. The linked saver account is also one of the best instant access available. Reviewed on: 30th March 2023

Great product when it launched, not so good now

3
This was a great product when it started because the debit card gave 1% cashback on the vast majority of spending, but recently they restricted the cashback to supermarkets, fuel, and travel, so this is a serious loss. Reviewed on: 21st April 2025

Choose Chase

5
Easy to operate .I am not very good at online banking but have found my experience thus far very easy Reviewed on: 21st April 2025

It’s just amazing i have never had a better bank acc...

5
It’s just amazing i have never had a better bank account Reviewed on: 21st April 2025

Quick, clear, helpful, great banking!

5
I went online to find a bank that didn’t charge for oversees purchases. A friend had recommended Chase, and a well known online money advisor also recommended Chase. Within minutes I had a current account and in days my card had arrived. The App is great and the messages sent helpful and not too many. whilst on holiday I could keep track of my spending easily. And the introductory boosted interest rate on the savings account is excellent. I’ve started using this for my saving account now. All round I'm delighted with my experience with Chase. Reviewed on: 21st April 2025

My backup account

5
Chase is my go-to bank for my daily spending and it gives me 1% cash back on every purchase. Reviewed on: 20th April 2025

Fantastic product and onboarding service.

5
Fantastic product and onboarding service. Reviewed on: 20th April 2025

So easy & quick to set up an account.

5
So easy & quick to set up an account. Reviewed on: 19th April 2025

Fab app, simple to set up account

5
Fab app, simple to set up account, easy to message in chat, Great for tracking everything Reviewed on: 19th April 2025

5 star treatment

5
easy to understand and friendly service great communication from the chase team you get the feeling that they really care 5 star treatment Reviewed on: 19th April 2025

great app, even better customer service

5
great app, even better customer service Reviewed on: 19th April 2025

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