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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44252 reviews)

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4.94

Based on 44,252 reviews, last reviewed 12th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

55% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

They change their offers too often They change their offers too often, but cash back and linked savings are good, and app is very easy to use. Reviewed on: 12th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44252)

Review of the Chase Bank, Current account:

Easy to use.

Easy to use. Really simple to set up an account. The few times I've call customer service, they've been friendly and knowledgable. Setting up a linked savings account is straight forward, and the interest rate is great. Transferring money into, and out of, Chase is simple and fast. Reviewed on: 16th February 2024

They change their offers too often

They change their offers too often, but cash back and linked savings are good, and app is very easy to use. Reviewed on: 12th June 2025

My Chase Bank current account works well as my prima...

My Chase Bank current account works well as my primary option, with a sleek app, useful cashback rewards, and fee-free spending abroad, though the lack of overdraft support is something to consider. Reviewed on: 12th June 2025

brilliant, 1% cashback on petrol, groceries and tran...

brilliant, 1% cashback on petrol, groceries and transport and 5% AER roundup Reviewed on: 12th June 2025

No need to CHASE a great account any longer

I just find the Chase account so versatile and easy to use. It’s also perfect to take on holiday with near perfect exchange rate and no fees, even at the ATM. Moving money around couldn’t be easier either. It’s such a flexible and user friendly app! Reviewed on: 12th June 2025

Amazing app, innovative products, love it.

Amazing app, innovative products, love it. Reviewed on: 12th June 2025

Easy to use

Easy to create the account, and easy to manage on the app Reviewed on: 12th June 2025

Great app and account and performance

Great app, operating model, easy to do business within and always really responsive and fast. Reviewed on: 12th June 2025

I’ve been with chase for more than a year now and th...

I’ve been with chase for more than a year now and the app is really easy to use. Cash back offer is attractive and the savings pots and the savings pots are a great feature at an interesting rate. Reviewed on: 12th June 2025

I have a current account with the and great service,...

I have a current account with the and great service, product and app Reviewed on: 12th June 2025

Ease of use for the app. Excellent customer service.

Ease of use for the app. Excellent customer service. When making larger payments by ringing and checking, it is not fraudulent. Reviewed on: 12th June 2025

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