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Churchill Insurance: Home insurance reviews

4.03
Based on 162 reviews, last reviewed 2nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
11%

Latest highest rating:

4

Overall Good Service Been with Churchill for many years, and always had good service. They are not quite as good as they were on price competitiveness. Reviewed on: 8th September 2025
JMC's avatar
JMC

Latest lowest rating:

1

CATASTROPHIC INCOMPETENCE AND PRESSURE TACTICS ​I am a NON-FAULT customer, yet the claims process with Churchill has been appalling and indicative of deliberate tactics to discourage me from pursui... Read more Reviewed on: 2nd December 2025
Maciej O's avatar
Maciej O

About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Churchill Insurance Home insurance reviews (162)

Review of the Churchill Insurance, Home insurance:

great service

5
had a bad flood in hoyse churchill home insurance where very helpful and was dealt with quickly Reviewed on: 4th August 2016

Fast action!

5
Had a leaking water pipe in the garden, Churchill arranged everything, Quick and pain free insurance claim Reviewed on: 13th July 2020

Quick to help

5
Had a leaky roof and had an assessor sent out within 48 hours - he was really helpful and sorted out quickly Reviewed on: 22nd June 2020

Quick and simple

5
Had a burst water pipe in the garden, gave Churchill a call and they arranged everything. All fixed in hours Reviewed on: 23rd November 2019

Price increase 15% unacceptable.

3
A price increase of 15% over the previous year with no claims is totally unacceptable. Will be changing supplier next year. Reviewed on: 5th September 2019

Excellent 5* service.

5
Oh yes, the best . Highly recommended. Easy to get quote and got more cover and service Reviewed on: 5th September 2019

Good to save money.

5
I am happy to have changed to Churchill and saved money.I hope it turns out to be as good as they say. I am due to change my car insurance soon. Will certainly be going with Churchill. Reviewed on: 4th September 2019

Right cover at the right price.

4
Found the website easy to use and understand. Reviewed on: 4th September 2019

Great prices and website is clear

5
Competitive prices and good levels of cover. Highly Recommended to all Reviewed on: 4th September 2019

Good pricing and cover!!

4
Fair price compared to other leading insurers. Reviewed on: 4th September 2019

Home insurance

5
All good so far, life needs to be simple Reviewed on: 4th September 2019

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