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The Co-operative Bank: Current Account reviews

Name: Current Account
Rating: 4.11 (375 reviews)

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4.02

Based on 375 reviews, last reviewed 10th Oct 2024

33% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

Customer service is a breath of fresh air Customer service is a breath of fresh air. UK based member of staff called me to go through setting up my account, recommended a linked saving accoun... Read more Reviewed on: 10th October 2024

Latest lowest rating:

1

I'm autistic and dyslexic I'm autistic and dyslexic and still… I'm autistic and dyslexic and still work full-time and been with coop many years. My tenancy was up 2 weeks ago a... Read more Reviewed on: 27th August 2024

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About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

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The Co-operative Bank Current Account reviews (375)

amazing

I have been with the co-op current account for years now and I would definitely recommend them as all the staff are friendly and welcoming and always happy to help Reviewed on: 28th March 2016

They are always very helpful and able to answer any questions.

The bank is always very helpful about changing things and are always friendly and helpful. Reviewed on: 19th February 2016

On the Ball

A couple of years ago the bank contacted me to say they'd spotted fraudulent activity on my current account to the tune of £500. Although I check my account daily, they had spotted the transaction, contacted me and refunded the money to me before I even noticed. Considering the problems people have had with other banks, full marks to the Co-operative for this one. Reviewed on: 18th February 2016

JUST GREAT SERVICE

STAFF COULD NOT BE MORE HELPFUL AND CHEERFUL, ALWAYS HAPPY TO GO INTO THE LOCAL BRANCH Reviewed on: 16th February 2016

Ethical banking made simple

Providing competitive banking without of the guilt of the unethical practices of the main banks. I found this account easy to set up, the staff helpful and the switch straightforward. Reviewed on: 16th February 2016

They offer everything we need

Our bank is pretty good, we have been with them 5 years since having to go bankrupt, they are one of the few who would take us on...so can't complain! Reviewed on: 15th February 2016

Easy to use, friendly staff

Great staff, they are always helpful in branch and provide you with the professional service you require! Reviewed on: 13th February 2016

The best on the high street

This is a friendly fast bank that deals with my finances quickly and efficiently I would recommended this bank to my friends and family Reviewed on: 26th January 2016

Brilliant customer service and they always make you feel like you matter to them

Every time I go into my branch, the staff are always helpful, if it looks like I have to wait, they invite me to have a hot or cold drink, if I don't understand anything that is said, the staff are always happy to take the time to explain everything. I cannot recommend them enough. Reviewed on: 19th January 2016

Helpful when the chips are down

I know The Coop has had bad press recently but they helped me out when i found myself in dire straits, the staff were very helpful, they listened to the trouble i seemed to have got into when my husband became ill and had to give our business up because of it. We found ourselves in a bit of a pickle. The advice we got saved us from the baliffs, and they supported us through the bad financial times, which took the stress off me while caring for my husband. Reviewed on: 15th January 2016

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