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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12340 reviews)

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4.91

Based on 12,340 reviews, last reviewed 18th Feb 2026

61% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Customer was very happy with service and is pleased... Customer was very happy with service and is pleased with how local the branch is Reviewed on: 18th February 2026

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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12340)

Review of the Darlington Building Society, Savings:

Helpful and courteous

Whenever I have had dealings with the staff I have found them very helpful. Reviewed on: 30th April 2025

Customer was very happy with service and is pleased...

Customer was very happy with service and is pleased with how local the branch is Reviewed on: 18th February 2026

Personal service offered as soon as We arrived.

Personal service offered as soon as We arrived. Offer of a cuppa Reviewed on: 16th February 2026

A positive experience

A clear efficient management od my requirements. Reviewed on: 13th February 2026

Telephone enquiry regarding online banking resulted...

Telephone enquiry regarding online banking resulted in Simon ringing me back with an excellent explanation on how to register my account. He explained with courtesy and consideration of how to activate my account, and access it in the future. He was extremely courteous and throughout the call. Thank you. Reviewed on: 12th February 2026

Always helpful and available to support

Always helpful and available to support Reviewed on: 11th February 2026

Helpful staff who give me time and support me

Helpful staff who give me time and support me Reviewed on: 10th February 2026

Good service from start to finish

Good service from start to finish Reviewed on: 10th February 2026

Friendly efficient counter service today from the la...

Friendly efficient counter service today from the ladies Reviewed on: 9th February 2026

Very helpful staff and friendly.

Very helpful staff and friendly. Reviewed on: 6th February 2026

Brilliant staff very professional

Brilliant staff very professional Reviewed on: 5th February 2026

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