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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Please and happy with everything, Been here for many years now. Reviewed on: 19th August 2025

In branch service review

5
Clear helpful service. Lovely staff. Reviewed on: 19th August 2025

Excellent customer service

5
Due to an error on the Building Society web site my post code wasn't included in my personal details so the system would not accept my savings application. Their rep Simon patiently sorted the problem for me and I was successful in the end Reviewed on: 19th August 2025
Raymond Doherty's avatar
Raymond Doherty

In branch service review

5
Easy process, very friendly and helpful staff. Reviewed on: 18th August 2025

In branch service review

5
Brilliant service and outstanding care. Reviewed on: 18th August 2025

In branch service review

5
Excellent service. Staff were very knowledgeable, clean and tidy. Reviewed on: 18th August 2025

In branch service review

5
We booked the appointment at the front desk on the 13/8 and emphasised the house number with post code. This was not recorded correctly as were greeted with our neighbours information at our meeting, a slight data protection issue. Training is required. Reviewed on: 18th August 2025

In branch service review

5
Friendly service information I needed was well explained Chirstina was very good and got me sorted with what I wanted. Reviewed on: 18th August 2025

In branch service review

5
Staff always friendly and professional. Reviewed on: 18th August 2025

In branch service review

5
Love DBS, have all or savings here and also our mortgage. Reviewed on: 18th August 2025

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