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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,323 reviews, last reviewed 2nd Feb 2026
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I met some very helpful staff who spent time with me... I met some very helpful staff who spent time with me to arrange my funds into 2 savings accounts. Excellent. Reviewed on: 2nd February 2026
Maggie S's avatar
Maggie S

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12323)

Review of the Darlington Building Society, Savings:

Local branches

5
Great to have local branches and helpful,friendly knowledgeable staff Reviewed on: 16th April 2025
Valerie English's avatar
Valerie English

In branch service review

5
I was provided with good, solid advice. Reviewed on: 30th December 2025

In branch service review

5
The good service and face-to-face is great. Reviewed on: 30th December 2025

In branch service review

5
All the staff were extremely friendly, professional and helpful from the initial phone call, to appointment and completion of the account application. Dylan who took the appointment was particularly welcoming and knowledgeable. He made the process a very pleasant experience. Reviewed on: 30th December 2025

In branch service review

5
I always receive top class service!. Reviewed on: 30th December 2025

In branch service review

5
It is a lovely, friendly branch and very helpful. Reviewed on: 30th December 2025

In branch service review

5
Clear advice and friendly environment. Reviewed on: 30th December 2025

In branch service review

5
Friendly, informative and efficient. Reviewed on: 30th December 2025

In branch service review

5
Personal care and friendliness. You are still on the street, not just online or miles away!. Reviewed on: 30th December 2025

In branch service review

5
Happy there is a branch on the high street and it is staying. Reviewed on: 30th December 2025

In branch service review

4
Would be good to be able to save higher amounts in Darley saver Children's accounts. Good customer service and pleased to have a local branch. Reviewed on: 30th December 2025

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