Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,412 reviews, last reviewed 11th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly professional service always there when I ne... Friendly professional service always there when I need them Reviewed on: 11th March 2026
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12412)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

4
There are better rates elsewhere. Reviewed on: 12th July 2025

In branch service review

5
Lovely staff who are always willing to help. Reviewed on: 11th July 2025

In branch service review

5
It would be better if the opening times were later. Reviewed on: 11th July 2025

In branch service review

5
Good all round experience, given a call to let me know my appointment had to be moved. TJ was polite and explained everything to me. Reviewed on: 11th July 2025

In branch service review

5
Local branch where you can speak to a real person. Reviewed on: 11th July 2025

In branch service review

5
Nice environment and staff lovely and always helpful. Able to always answer any questions you may have. Lovely branch to visit. Reviewed on: 11th July 2025

In branch service review

2
Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals like Newcastle BS. Reviewed on: 11th July 2025

In branch service review

5
Very good. Staff friendly and helpful. Reviewed on: 11th July 2025

In branch service review

5
I was disappointed that Darlington Building Society have closed the regular savings accounts and offered an inferior savings account. This would make me inclined to move my savings to another provider. Reviewed on: 11th July 2025

In branch service review

5
I'm disappointed that you are discontinuing all passbooks and now issuing more bits of paper that can be very confusing. Reviewed on: 11th July 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill