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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (10659 reviews)

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4.91

Based on 10,659 reviews, last reviewed 28th May 2025

26% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Helpful Gentleman I phoned for some information about my accounts and spoke to Simon who was vey helpful and knowledgeable. Reviewed on: 28th May 2025

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025

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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10659)

Review of the Darlington Building Society, Savings:

Tubwell Row branch review

Given advice on savings options by counter staff - opened 2 special occasions savers - very efficient service Reviewed on: 19th July 2019

Local branches

Great to have local branches and helpful,friendly knowledgeable staff Reviewed on: 16th April 2025

Feel like you matter

Popping in to my local branch feels like you matter, your savings matter. I will.be opening a new savings account for my son. Reviewed on: 16th April 2025

I visited the Barnard Castle branch twice with my tw...

I visited the Barnard Castle branch twice with my twin babies to open their savings accounts. The staff were patient and accommodating. I also telephoned the main number with a query, I quickly got through to a very helpful real life person, they talked me through the process of setting up the internet banking and stayed on the line to make sure I managed. Reviewed on: 16th April 2025

The personal touch

Attended to very quickly in the branch and treated with respect thus making me feel valued. Reviewed on: 16th April 2025

Held my saving account since I was a teenager.

Held my saving account since I was a teenager. I’m now in my forties and been going to the same branch in Guisborough ever since. The staff are friendly and very knowledgeable. I look forward to my visits. Reviewed on: 16th April 2025

Great value to the community .

DBS is a local building society, and closely situated in Darlington which is beneficial for the local community . Much valued by the local people living here Reviewed on: 16th April 2025

Excellent branch.

Excellent branch. Local to me.. Good to have customer facing staff. Reviewed on: 16th April 2025

Laurens customer service

I was greeted by a very smiley assistant named Lauren. She was amazing help and knew exactly what to do and had a great understanding of what i needed. This was in the Barnard Castle branch Reviewed on: 16th April 2025

the staff are always friendly and helpful.

the staff are always friendly and helpful. it's a competitive market and so it's not easy for our society to offer great value on savings accounts, but it would be great to see the rates being a little bit keener for us loyal members. overall, it is good to be a member of the society. Reviewed on: 16th April 2025

Long queues reluctant service on a saturday

Long queues reluctant service on a saturday Reviewed on: 16th April 2025

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