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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,241 reviews, last reviewed 19th Jan 2026
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very friendly, knowledgeable staff. Very friendly, knowledgeable staff. Patient and polite. Stores are clean and tidy. Plenty of choice of products with competitive interest rates. Overa... Read more Reviewed on: 19th January 2026
Foxylady's avatar
Foxylady

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12241)

Review of the Darlington Building Society, Savings:

Tubwell Row branch review

5
Given advice on savings options by counter staff - opened 2 special occasions savers - very efficient service Reviewed on: 19th July 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

In branch service review

5
Very helpful, everything explained by Jade. Reviewed on: 1st December 2025

Very pleasant experience in a nice environment.

5
Very pleasant experience in a nice environment. Staff were excellent. Reviewed on: 1st December 2025

The lady was polite and was able to explain the prod...

5
The lady was polite and was able to explain the products well. Reviewed on: 1st December 2025

Welcoming, informative and very pleasant staff

5
Welcoming, informative and very pleasant staff Reviewed on: 1st December 2025

In branch service review

5
Pleasant, friendly service. Local so convenient. Easy to get appointment. Efficient and knowledgeable. Liked the professional looking uniform. Reviewed on: 28th November 2025

In branch service review

5
Experience was good. All staff helpful and friendly. Reviewed on: 28th November 2025

In branch service review

5
Good service, Good shop, Excellent staff. Reviewed on: 28th November 2025

In branch service review

5
Everyone is warm and friendly, Always ready to helpful. Reviewed on: 28th November 2025

In branch service review

5
Always dealt with politely and professionally. Reviewed on: 28th November 2025

Great service from Megan

5
I don’t usually go to branch, but this has changed my outlook. I was delighted to be served by Megan and Chantelle at the Middlesbrough Branch. I had a query about whether a transfer counted as a withdrawal and Megan was able to help me straighten her away. I will definitely be visiting Middlesbrough Branch again soon. Hoping to book a mortgage appointment soon as well. Reviewed on: 28th November 2025

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