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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,405 reviews, last reviewed 2nd Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service. Great customer service, clear understandable information regarding my savings and best interest rates explained. Reviewed on: 2nd March 2026
Linda K's avatar
Linda K

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12405)

Review of the Darlington Building Society, Savings:

Easy to access and interest rate good for 2 yr...

5
Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025
Alan g's avatar
Alan g

Thank you, Simon.

5
I requested a call back to discuss savings accounts and was called first thing by Simon McCabe who was polite, professional and friendly. He was sufficiently knowledgeable to answer my questions and found out any information he was unsure about. He gave me clear information about what to do and was very clear about my options. Reviewed on: 6th January 2026
Shanti P's avatar
Shanti P

In branch service review

5
Lady who I dealt with was very helpful at explaining everything clearly. Reviewed on: 31st December 2025

In branch service review

5
Very comfortable environment and smooth transaction to open an account. Reviewed on: 30th December 2025

In branch service review

5
Appointment on time, Karen really helpful and friendly, explained everything clearly. Reviewed on: 30th December 2025

In branch service review

5
Friendly and knowledgeable staff. Quick service. Reviewed on: 30th December 2025

In branch service review

5
Helpful, informative, and friendly. Reviewed on: 30th December 2025

In branch service review

5
Very quick and efficient. Products explained and easy to understand. Reviewed on: 30th December 2025

In branch service review

5
The service I have received from DBS is excellent - no improvement needed. Reviewed on: 30th December 2025

In branch service review

5
Local, personal service and convenient. Reviewed on: 30th December 2025

In branch service review

5
Very pleasantly dealt with and explained by TJ. Reviewed on: 30th December 2025

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