Write a review

Go to business site

Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12414 reviews)

View other Darlington Building Society products

4.91

Based on 12,414 reviews, last reviewed 13th Mar 2026

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

Verified source

Visit provider site Read all reviews See your review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

Excellent staff always willing to help very friendly

Excellent staff always willing to help very friendly Reviewed on: 17th April 2025

Good services for many years

Held Special Occasion savings accounts for many years as well as Bonds and ISAs - always competitive and good service. Staff in branches at Northallerton and Bishop Auckland are always helpful and friendly. Reviewed on: 16th April 2025

Very helpful and imformative staff.

Very helpful and imformative staff. Also the emails keep members up to date with the latest changes and rules. I love having a book recording my transactions. Reviewed on: 16th April 2025

Re investing a maturing ISA

Helpful and knowledgeable and great to deal with when re investing a maturing ISA. Reviewed on: 16th April 2025

Full marks to Bishop Auckland

Whenever I go in to deposit cash into my savings account the staff are always friendly and interested and particularly lately have managed any queues very well. The branch in Bishop Auckland is very well presented both inside and out and I like to support local businesses when I can. Reviewed on: 16th April 2025

Local branches

Great to have local branches and helpful,friendly knowledgeable staff Reviewed on: 16th April 2025

Feel like you matter

Popping in to my local branch feels like you matter, your savings matter. I will.be opening a new savings account for my son. Reviewed on: 16th April 2025

I visited the Barnard Castle branch twice with my tw...

I visited the Barnard Castle branch twice with my twin babies to open their savings accounts. The staff were patient and accommodating. I also telephoned the main number with a query, I quickly got through to a very helpful real life person, they talked me through the process of setting up the internet banking and stayed on the line to make sure I managed. Reviewed on: 16th April 2025

The personal touch

Attended to very quickly in the branch and treated with respect thus making me feel valued. Reviewed on: 16th April 2025

Held my saving account since I was a teenager.

Held my saving account since I was a teenager. I’m now in my forties and been going to the same branch in Guisborough ever since. The staff are friendly and very knowledgeable. I look forward to my visits. Reviewed on: 16th April 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

e-Saver Account
from Principality Building Society 4.74 from 12 reviews
Smart Saver
from The Co-operative Bank 3.17 from 12 reviews
Savings Account
from ICICI Bank 4.00 from 3 reviews

Want to see more from Darlington Building Society?

Mortgages
from Darlington Building Society 4.83 from 944 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub