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Darlington Building Society: Savings reviews

4.91
Based on 12,405 reviews, last reviewed 2nd Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service. Great customer service, clear understandable information regarding my savings and best interest rates explained. Reviewed on: 2nd March 2026
Linda K's avatar
Linda K

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12405)

Review of the Darlington Building Society, Savings:

Easy to access and interest rate good for 2 yr...

5
Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025

In branch service review

5
Friendly, approachable, convenient and provides the services that fit my needs. Opening times suit my needs. Reviewed on: 30th December 2025

In branch service review

5
Feels like a family business - nice and friendly. Reviewed on: 30th December 2025

In branch service review

5
I was provided with good, solid advice. Reviewed on: 30th December 2025

In branch service review

5
The good service and face-to-face is great. Reviewed on: 30th December 2025

In branch service review

5
All the staff were extremely friendly, professional and helpful from the initial phone call, to appointment and completion of the account application. Dylan who took the appointment was particularly welcoming and knowledgeable. He made the process a very pleasant experience. Reviewed on: 30th December 2025

In branch service review

5
I always receive top class service!. Reviewed on: 30th December 2025

In branch service review

5
It is a lovely, friendly branch and very helpful. Reviewed on: 30th December 2025

In branch service review

5
Clear advice and friendly environment. Reviewed on: 30th December 2025

In branch service review

5
Friendly, informative and efficient. Reviewed on: 30th December 2025

In branch service review

5
Personal care and friendliness. You are still on the street, not just online or miles away!. Reviewed on: 30th December 2025

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