Smart Money People Logo
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 10,877 reviews, last reviewed 3rd Jun 2025
2% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Fantastic experience today. Fantastic experience today. Took my grandson who is almost 3 into the branch to pay his piggy bank money in. I am trying to teach him about savings,... Read more Reviewed on: 3rd June 2025
Pam B's avatar
Pam B

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
Visit provider site Read all reviews See your review

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10877)

Review of the Darlington Building Society, Savings:

Excellent staff always willing to help very friendly

5
Excellent staff always willing to help very friendly Reviewed on: 17th April 2025
Kevin H's avatar
Kevin H

In branch service review

5
Glad that you are maintaining a physical presence on the high street, for face to face business. All staff are helpful and efficient. Reviewed on: 30th May 2025

In branch service review

5
The Convenience of the branch, I cannot presently think of anything to grumble about. Reviewed on: 30th May 2025

In branch service review

5
Kieran was incredibly helpful without being pushy. I feel I was given the information I needed to make a sensible, safe choice. Overall a pleasant, satisfactory experience. Reviewed on: 30th May 2025

In branch service review

3
I would like to have longer opening hours. More options for changing accounts at the counter. Reviewed on: 30th May 2025

In branch service review

5
Kieran was extremely helpful and a great asset to the DBS. He explained all aspects clearly to me. Reviewed on: 30th May 2025

In branch service review

5
Straight forward interview booking process, prompt meeting, with friendly, knowledgeable member of staff, supportive approach to account selections. Reviewed on: 30th May 2025

In branch service review

5
Open at 9am, be able to put paperwork in place to move money into bonds etc. Reviewed on: 30th May 2025

In branch service review

5
Firstly efficient, very helpful - branch on high street prefer in person. Reviewed on: 30th May 2025

In branch service review

5
Would be helpful if I could call my branch directly not the HQ office. Reviewed on: 30th May 2025

In branch service review

5
Friendly service - knowledgeable. Reviewed on: 30th May 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Darlington Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill