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Darlington Building Society: Savings reviews

4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12415)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Convenient office friendly staff. Reviewed on: 7th April 2025

In branch service review

5
Excellent, Kind, Ver thorough, Knowledgeable. All words that describe the care shown today. Reviewed on: 7th April 2025

In branch service review

5
Polite associate speedy transactions. Reviewed on: 7th April 2025

In branch service review

5
Old fashioned service i.e. books. Reviewed on: 7th April 2025

In branch service review

5
Very clear info friendly and professional. Reviewed on: 7th April 2025

In branch service review

5
Likes face to face service. Thank you for your time today. Reviewed on: 7th April 2025

In branch service review

5
very friendly staff TJ and helpful. Reviewed on: 7th April 2025

In branch service review

5
First class overall would prefer when ringing up initially to speak to Yarm branch but they have explained your system to me. Reviewed on: 7th April 2025

In branch service review

4
Longer opening hours on Saturday morning. Reviewed on: 7th April 2025

In branch service review

5
Cant think of anything to improvement. Reviewed on: 7th April 2025

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