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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12415)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Friendly, helpful and professional. Reviewed on: 29th March 2025

In branch service review

5
Local with friendly, informative staff. Reviewed on: 29th March 2025

In branch service review

5
Excellent service, really friendly staff everytime. Reviewed on: 29th March 2025

In branch service review

5
Local with high street branches. Reviewed on: 29th March 2025

In branch service review

5
From making the telephone appointment and a warm welcome on arrival at Bishop Auckland branch to our appointment with Jasmine, we have had everything thoroughly explained in a knowledgeable and friendly manner. Reviewed on: 29th March 2025

Good local Building Society

5
High street branches. Easy to use online Reviewed on: 29th March 2025
DougH's avatar
DougH

initial issues but resolved

4
there were some website issues to opening the account but customer service was helpful. love the user interface as is big font and well designed Reviewed on: 29th March 2025
nono's avatar
nono

In branch service review

4
Entrance says 'come on through' but there is no clear info of how to (and in fact you can't)!. Reviewed on: 28th March 2025

In branch service review

4
Happy to support a local institution. Reviewed on: 28th March 2025

In branch service review

5
Easy to speak to a helpful person. Reviewed on: 28th March 2025

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