Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12415)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Your move from Cockerton did not suit me. Reviewed on: 4th March 2025

In branch service review

5
Great customer service, lovely staff and nice branch. Reviewed on: 4th March 2025

In branch service review

5
Ladies on front desk always helpful and polite. Reviewed on: 4th March 2025

In branch service review

5
Lovely branch, preferred old branch for walking. Nice customer service. Reviewed on: 4th March 2025

In branch service review

5
Friendly, polite, explained very clearly. Reviewed on: 3rd March 2025

In branch service review

5
Empathetic, professional and efficient. Charley was first class. Reviewed on: 3rd March 2025

In branch service review

5
Helpful and friendly in person advice. Reviewed on: 3rd March 2025

In branch service review

4
Fern was really helpful, amazing service, only downside is no appointment for over 2 weeks. Reviewed on: 1st March 2025

In branch service review

5
Very friendly and made experience super easy and manageable/dtraightforward. Nice to talk to a human. Reviewed on: 1st March 2025

Friendly staff and efficient customer service

5
We were very pleased with the excellent customer service we received this week. The lady we spoke to was very polite and ensured that we understood the advice she gave us. Thank you for the friendly and efficient help. Reviewed on: 1st March 2025
Wendy's avatar
Wendy

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill