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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

Friendly staff and efficient customer service

5
We were very pleased with the excellent customer service we received this week. The lady we spoke to was very polite and ensured that we understood the advice she gave us. Thank you for the friendly and efficient help. Reviewed on: 1st March 2025
Wendy's avatar
Wendy

In branch service review

5
Excellent service. Friendly, helpful staff. Convenient. Reviewed on: 28th February 2025

In branch service review

5
Been with this Society for years. Highly satisfied!!. Reviewed on: 28th February 2025

In branch service review

5
Very friendly staff, very knowledgeable and took the time to explain everything. Reviewed on: 28th February 2025

In branch service review

5
Explained very well so was understood. Very nice young lady. Reviewed on: 28th February 2025

In branch service review

5
Friendly and professional staff. Reviewed on: 28th February 2025

In branch service review

5
It's simple. Like old-school, you walk into a branch, put money in or take money out and talk to real people. It's personalised and it's in a book so you have it in your hand. All good. Reviewed on: 28th February 2025

In branch service review

5
Staff always helpful, friendly and knowledgeable about products.. Reviewed on: 28th February 2025

In branch service review

5
Polite, happy and always a pleasure. When I lost my wife the staff were so polite and caring. I will never forget that. Reviewed on: 28th February 2025

In branch service review

5
Always fab customer service - friendly staff. Reviewed on: 28th February 2025

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