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Darlington Building Society: Savings reviews

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4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

Darlington BS for us

5
I've been with Darlington Building Society since my teens. I'm nearly 70 now. Had my mortgage and various savings over the years. Like the good work they do. Reviewed on: 27th February 2025
Jackie Burton's avatar
Jackie Burton

Always welcomed with a smile, helped me and looked a...

5
Always welcomed with a smile, helped me and looked after both me and my money. Would highly recommend them. Reviewed on: 27th February 2025
Jaclow's avatar
Jaclow

A very rare institution in today's world.

5
Darlington BS is a very rare institution in today's world, offering truly personal service, with every member of staff willing to be helpful, and really trying to make things work for the good of the customer. Reviewed on: 27th February 2025
Susan Quigley 's avatar
Susan Quigley

Polite friendly staff very professional

5
Polite friendly staff very professional Reviewed on: 26th February 2025
Bob's avatar
Bob

Been with Darlington building society for a number o...

5
Been with Darlington building society for a number of years staff very helpful and friendly. This is the best society Reviewed on: 26th February 2025
James Kirkland 's avatar
James Kirkland

In branch service review

5
An actual place where you can talk to someone about products, a good choice of accounts and pleasant, helpful staff. Reviewed on: 26th February 2025

In branch service review

5
Prompt service and Charley was very pofessional and went through everything with in a friendly, professional way. Reviewed on: 26th February 2025

In branch service review

5
Good experience, everything explained well. Reviewed on: 26th February 2025

In branch service review

5
Chrissy was very friendly and informative. She explained the products available in words of one syllable so that I understood exactly what was available. She was extremely patient and very helpful. Reviewed on: 26th February 2025

regular savings account

4
Opened a regular savings account very easily. Interest rate was okay but has since been reduced. I keep all my accounts under review and will switch away if the rate becomes uncompetitive. Reviewed on: 26th February 2025
LRL's avatar
LRL

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