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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,405 reviews, last reviewed 2nd Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service. Great customer service, clear understandable information regarding my savings and best interest rates explained. Reviewed on: 2nd March 2026
Linda K's avatar
Linda K

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12405)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Would like to see 500 withdrawal increased to between 1k and 2k. Reviewed on: 5th December 2025

In branch service review

5
Very helpful and efficient service. Reviewed on: 5th December 2025

In branch service review

5
Good friendly efficient staff. Face to face contact. Local and accessible branches. Reviewed on: 4th December 2025

In branch service review

5
Everyone is helpful, knowledgeable and always has a smile. Reviewed on: 4th December 2025

In branch service review

5
Helpful, relaxed and a quality service. Reviewed on: 4th December 2025

In branch service review

5
Don't like the lip sink on video. Reviewed on: 4th December 2025

VeryFriendly staff and very efficient very welcoming.

5
VeryFriendly staff and very efficient very welcoming. Explained every account in great detail. Reviewed on: 4th December 2025

In branch service review

5
Online banking, should be available as its not we are moving this account. Reviewed on: 3rd December 2025

In branch service review

5
I have always been happy - Very polite and happy staff always have time for your needs. Reviewed on: 2nd December 2025

Great member service, branch is lovely!

5
Great member service, branch is lovely! Reviewed on: 2nd December 2025

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