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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,405 reviews, last reviewed 2nd Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service. Great customer service, clear understandable information regarding my savings and best interest rates explained. Reviewed on: 2nd March 2026
Linda K's avatar
Linda K

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12405)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

Very pleasant experience, Jess was very informative...

5
Very pleasant experience, Jess was very informative and helpful. Reviewed on: 2nd December 2025

In branch service review

5
Always happy to help with a smile. Reviewed on: 1st December 2025

In branch service review

5
Absolute tiptop service as always really helpful. Reviewed on: 1st December 2025

In branch service review

3
More staff to deal with Customers. Reviewed on: 1st December 2025

In branch service review

5
Very helpful, everything explained by Jade. Reviewed on: 1st December 2025

Very pleasant experience in a nice environment.

5
Very pleasant experience in a nice environment. Staff were excellent. Reviewed on: 1st December 2025

The lady was polite and was able to explain the prod...

5
The lady was polite and was able to explain the products well. Reviewed on: 1st December 2025

Welcoming, informative and very pleasant staff

5
Welcoming, informative and very pleasant staff Reviewed on: 1st December 2025

In branch service review

5
Pleasant, friendly service. Local so convenient. Easy to get appointment. Efficient and knowledgeable. Liked the professional looking uniform. Reviewed on: 28th November 2025

In branch service review

5
Experience was good. All staff helpful and friendly. Reviewed on: 28th November 2025

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