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Darlington Building Society: Savings reviews

4.91
Based on 12,310 reviews, last reviewed 30th Jan 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service Opened a regular savings account online at an excellent interest rate; there was a software glitch on Darlington's end which delayed my application an... Read more Reviewed on: 30th January 2026
Deanna H's avatar
Deanna H

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12310)

Review of the Darlington Building Society, Savings:

Northallerton branch review

5
Savings rates could be better (been here 16yrs). V helpul and friendly staff Reviewed on: 13th December 2016

breezing

5
good rates and easy application for regular saver Reviewed on: 29th January 2026

Very efficient, friendly and helpful customer service.

5
Very efficient, friendly and helpful customer service. Professional, focussed response, knew the answers to my queries without having to put me on hold or check with a manager. Inspired confidence that My money washing safe hands. Reviewed on: 29th January 2026

Quick & easy service.

5
Quick & easy service. Staff always friendly and helpful Reviewed on: 29th January 2026

Local branch based savings excellent choice of savin...

5
Local branch based savings excellent choice of savings products competitive rate for savings and helpful advice from branch staff and most of all it's mutual local society Reviewed on: 29th January 2026

good rate of interest.

4
good rate of interest. check that any added interst is reasonably correct. some recent interest payment was later partially withdrawn. Reviewed on: 29th January 2026

Savings account

5
I'm happy with my regular saver account & internet banking. I have a convenient branch if I need it Reviewed on: 29th January 2026

Good over all experienced

4
Good overall experience with staff on phone with information I asked about Reviewed on: 29th January 2026

Very good products with quick and easy process appli...

5
Very good products with quick and easy process applications Reviewed on: 29th January 2026

Able to go into a local branch to conduct my...

5
Able to go into a local branch to conduct my affairs Reviewed on: 29th January 2026

Too many so called service emails which masquerade a...

4
Too many so called service emails which masquerade as unsolicited marketing. No option to unsubscribe. Reviewed on: 29th January 2026

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