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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 10,654 reviews, last reviewed 4th May 2025
50% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Local office in Guisborough is excellent with helpfu... Local office in Guisborough is excellent with helpfull friendly staff Reviewed on: 4th May 2025
David E's avatar
David E

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
Read all reviews See your review

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10654)

Review of the Darlington Building Society, Savings:

Poor customer service

1
Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why do you need a copy of the statement where the money is going to???? If I make a bank transfer the details are automatically checked. Really poor service over all. One person tells you to do one thing, then another tells you something else. Not happy. Reviewed on: 4th May 2025
Donna's avatar
Donna

In branch service review

5
Everything with out appointment was done correctly and in an nice easy relaxed way. Reviewed on: 29th April 2025

In branch service review

5
I find it very friendly and made to feel welcome when we come in to branch. Reviewed on: 29th April 2025

In branch service review

5
Excellent experience good knowledge of products offered. Friendly, polite staff!. Reviewed on: 29th April 2025

In branch service review

5
Flexible savings and various product range. Reviewed on: 29th April 2025

In branch service review

5
Always a friendly and welcomes when you arrive, dealt with efficiently. Reviewed on: 29th April 2025

In branch service review

5
Would like to have passbook for ISA's better interest rate. Reviewed on: 29th April 2025

In branch service review

5
Easy to secure an appointment and product I way interested in was very experimented. Reviewed on: 29th April 2025

In branch service review

5
Been a member for years, love the service given, very friendly and professional. Reviewed on: 29th April 2025

In branch service review

5
Always very friendly and help miss the cash machine. Reviewed on: 29th April 2025

In branch service review

5
Friendly, courteous and knowledgeable staff. Reviewed on: 29th April 2025

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