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Darlington Building Society: Savings reviews

4.91
Based on 12,418 reviews, last reviewed 23rd Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

Great regular saver! Great regular saver! £250 is a good amount to get into it a month. The website is easy to use. The rates aren’t quite as high as others but still real... Read more Reviewed on: 23rd March 2026
Jo B's avatar
Jo B

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12418)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Everything was very clearly explained which allowed me to make an informed choice of savings account. Reviewed on: 1st November 2024

In branch service review

5
Very good and they offer passbook accounts. Reviewed on: 1st November 2024

In branch service review

5
Very pleasant lady serving who was very informative regarding savings. Reviewed on: 1st November 2024

In branch service review

5
Good experience - no improvements necessary. Reviewed on: 1st November 2024

Simon Mc Cabe.

5
Simon Mc Cabe was so helpful during a very, very extended phone call last evening, in which I (with his assistance) was hoping to submit a deadline application to transfer our (my wife and I"s) existing maturing Darlington ISAs to your fixed one year ISA offer of 4.35% which unfortunately lapsed on 31st October. Due to computer problems and the impending deadline we probably failed to achieve the desired transfers but this was in no way due to Simon who was totally unselfish, patient and understanding. Undeservedly, he was consequently very late leaving work. His professionalism and attitude can only further enhance the reputation of your Building Society. Thank you Simon for your help and patience. Reviewed on: 31st October 2024

In branch service review

5
Local, accessible, and good products for us at the time. Reviewed on: 31st October 2024

In branch service review

5
Friendly staff. No improvements necessary. Reviewed on: 31st October 2024

In branch service review

5
Excellent knowledge of savings accounts on offer from staff. Consider doing cardboard like passbook instead of certificate on ISAs and bonds. Reviewed on: 31st October 2024

In branch service review

5
Excellent brand. Staff are excellent. I would like to see a booklet instead of a certificate on ISAs and bonds. Reviewed on: 31st October 2024

In branch service review

5
On the high street with knowledgeable, friendly staff. Reviewed on: 31st October 2024

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