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Darlington Building Society: Savings reviews

4.91
Based on 12,438 reviews, last reviewed 28th Mar 2026
58% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Earn more with The Darlington While larger building societies are cutting their rates as soon as a BOE Base rate cut has been announced, Darlington has given their Savers an opport... Read more Reviewed on: 28th March 2026
Alan K's avatar
Alan K

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12438)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
The society is on my high street so easily accessed. Reviewed on: 4th October 2024

In branch service review

5
Been here 50 years - very satisfied. Reviewed on: 4th October 2024

In branch service review

5
The new building is a lovely environment. Reviewed on: 4th October 2024

In branch service review

5
Look after my money nicely, well chuffed with the service. Nothing to improve on. Reviewed on: 4th October 2024

In branch service review

5
Brilliant service - they were able to put up with my humour :). Reviewed on: 4th October 2024

In branch service review

5
I like to go to Darlington Building Society because it is local and I am able to speak to someone at the branch. Karen had been very helpful today, thank you. Reviewed on: 4th October 2024

In branch service review

5
Pleasant staff. Easy to deal with. Reviewed on: 4th October 2024

top quality customer service

5
called customer services re saving and had the pleasure of speaking to Simon. We are are old & were thankful for his patience. All our queries were dealt with satisfactorily and we left the call very satisfied, thus confirming our belief in good old fashioned customer service. Reviewed on: 4th October 2024

In branch service review

5
Charley was extremely helpful as I had no clue about ISAs. They gave me lots of information and explained other options for future reference. Reviewed on: 3rd October 2024

In branch service review

5
Very easy, most pleasant young man who explained it all very well for me. Reviewed on: 3rd October 2024

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