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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Easy to access and interest rate good for 2 yr...

5
Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025
Alan g's avatar
Alan g

In branch service review

5
Good personal attention, especially from Head Office. Reviewed on: 28th October 2025

In branch service review

5
The individual attention is very good indeed. Reviewed on: 28th October 2025

In branch service review

5
Everything explained fully, very enjoyable appointment. Reviewed on: 28th October 2025

In branch service review

5
Friendly and staff have a considerate manner. Reviewed on: 28th October 2025

In branch service review

4
Variety of accounts available which is good. Online customer service could be better. Reviewed on: 27th October 2025

In branch service review

5
Great staff, always friendly and helpful. Reviewed on: 27th October 2025

In branch service review

5
Staff friendly and experienced. Like that there are branches and available/open in order to business face-to-face. Reviewed on: 27th October 2025

In branch service review

4
Like having passbooks for savings. Reviewed on: 27th October 2025

In branch service review

5
Great knowledge and customer service. Friendly and informative. Reviewed on: 27th October 2025

In branch service review

5
Always had a positive experience. Finding time to visit the branch when it's open is difficult. Reviewed on: 25th October 2025

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