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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12457)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Very informative and friendly. Thank you. Reviewed on: 25th March 2024
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Verified Member

In branch service review

5
Great satff. Hate that there is no new passbook for ISA. Reviewed on: 25th March 2024
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Verified Member

In branch service review

5
We've seen Aiden twice now and he's been very helpful. Reviewed on: 23rd March 2024
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Verified Member

In branch service review

5
Sandra was easy to talk to and helped me understand thoroughly. Could not fault in any aspect. Reviewed on: 23rd March 2024
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Verified Member

In branch service review

5
It was easy to create online! Great to see branches on the high street. Fantastic customer service. Reviewed on: 22nd March 2024
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Verified Member

In branch service review

5
Good access to Northallerton branch, please keep in the same. Reviewed on: 22nd March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly staff. Hedgehod houses! (We have one!) Reminded us about ISAs. Reviewed on: 22nd March 2024
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Verified Member

In branch service review

5
Very helpful and polite. Lady on the counter offered help to fill in forms. Thank you. Reviewed on: 22nd March 2024
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Verified Member

In branch service review

5
Face-to-face experience! Really good customer service. Reviewed on: 22nd March 2024
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Verified Member

In branch service review

5
Lovely atmosphere, great customer service. No improvements needed. Reviewed on: 22nd March 2024
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Verified Member

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