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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,126 reviews, last reviewed 13th Dec 2025
23% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very friendly informative staff. Very friendly informative staff. Great service and customer care Reviewed on: 13th December 2025
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12126)

Review of the Darlington Building Society, Savings:

Laurens customer service

5
I was greeted by a very smiley assistant named Lauren. She was amazing help and knew exactly what to do and had a great understanding of what i needed. This was in the Barnard Castle branch Reviewed on: 16th April 2025
Matt G's avatar
Matt G

Calls are usually answered promptly.

5
Calls are usually answered promptly. Polite knowledgable staff. Always helpful and sort out my issues. Reviewed on: 26th November 2025
Richard's avatar
Richard

In branch service review

5
Very efficient and pleasant experience, Martin was really helpful and knowledgeable. Reviewed on: 25th November 2025

In branch service review

5
Always kind friendly service, staff supportive when I am anxious greatly appreciated. Reviewed on: 24th November 2025

In branch service review

4
Friendly professional staff. Helpful and understanding. Reviewed on: 24th November 2025

In branch service review

4
I like not just being a number and treated like I would want. Reviewed on: 24th November 2025

Excellent service, always friendly

5
Excellent service, always friendly Reviewed on: 24th November 2025

In branch service review

5
No problem with anything. Great service. Thank you. Reviewed on: 21st November 2025

In branch service review

5
Very good one to one discussion, very well explained products available. Reviewed on: 21st November 2025

In branch service review

5
Staff always amazing and explain thoroughly what's currently available. Nothing to Improve. Reviewed on: 21st November 2025

In branch service review

5
It is local and plenty of offices that are handy for me. Reviewed on: 21st November 2025

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