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Darlington Building Society: Savings reviews

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4.91
Based on 10,659 reviews, last reviewed 28th May 2025
27% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful Gentleman I phoned for some information about my accounts and spoke to Simon who was vey helpful and knowledgeable. Reviewed on: 28th May 2025
P H's avatar
P H

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10659)

Review of the Darlington Building Society, Savings:

Restricting branch opening times is never a good thing.

3
Restricting branch opening times is never a good thing. For the working people of Yarm, Eaglescliffe and Ingleby Barwick, closing the Yarm branch on a Saturday makes access to your accounts impossible. So frustrating! Reviewed on: 17th April 2025
Carl F's avatar
Carl F

In branch service review

5
Natalie was extremely friendly and helpful. She went above and beyond helping myself and sister opening an isa. Reviewed on: 28th April 2025

In branch service review

5
Rates slightly better at other society's but like customer service in branch. Reviewed on: 28th April 2025

In branch service review

5
Found the service 1st class, very helpful. Reviewed on: 28th April 2025

In branch service review

5
I always think the staff from of house get the feedback and on this occasion. I would like to sing the praise of Adam. Who picks up the phone he is excellent at his job and comes across a rally engaging helpfulness. Reviewed on: 28th April 2025

I could not have managed without assistance

5
Terrific lady answered the phone. Very positive in leading me through the ISA and Savings set up. Took a while to set things up, but this was down to my lack of keyboard finesse! Highly unlikely that I will remember how to fully utilise the Darl Online aspects. Reviewed on: 27th April 2025
Richard B's avatar
Richard B

In branch service review

5
Megan was really helpful and explained all about ISA' with the questions I had. Very approachable. Reviewed on: 26th April 2025

In branch service review

5
Warm and welcoming, information given was I was looking for. Reviewed on: 26th April 2025

In branch service review

5
5 - due to cant do deceased ISA spouse transfers. Reviewed on: 26th April 2025

In branch service review

5
Natalie was very helpful and considerate. Reviewed on: 25th April 2025

In branch service review

5
Being local and able to have face to face contact. More personal approach. Reviewed on: 25th April 2025

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