Smart Money People Logo

Darlington Building Society: Savings reviews

4.91
Based on 12,319 reviews, last reviewed 1st Feb 2026
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Fixed Rate Bond I wanted a good return on a Fixed Rate Bond and the Darlington B.S. were able to provide it. Reviewed on: 1st February 2026
David 's avatar
David

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12319)

Review of the Darlington Building Society, Savings:

Always pleasant and helpful.

5
Always pleasant and helpful. A pleasure to go to the branch. Reviewed on: 17th April 2025

New DBS accounts opened 53 years after my first one

5
I opened my first recent account with DBS in September 25 and everything went very smoothly. Actually, my very first DBS savings account was opened in 1972 but, having permanently moved to London for work in 1981, you closed it in the mid 80's as I wasn't local enough and not sufficiently using the account ! I'm so happy to be back with you again ! Reviewed on: 29th January 2026

Darlington Building Society - well recommended

5
I discovered the Darlington Building Society via Martin Lewis’s guidance sheet and I trust his information. His recommendation was well founded and I was glad to find the website clear and easy to follow. The staff on the phone are lovely and have always been patient and helpful when I have had queries. As I was newly widowed, this was particularly welcomed. The interest rates are competitive and I am glad I was confident enough to invest in a 5 year fix. Reviewed on: 29th January 2026

The best local bank still on the high street

5
They have very competitive rates when compared to other high street banks. Sometimes have exceptionally good rates. A good array of accounts to suit most saving goals Reviewed on: 29th January 2026

Good range of savings plans and competitive interest...

5
Good range of savings plans and competitive interest rates to other building societies Reviewed on: 29th January 2026

Accounts are easy to open and mags get online.

5
Accounts are easy to open and mags get online. In-branch service is consistently good. Reviewed on: 29th January 2026

Doing ok but needs to improve in key areas.

3
Darlington Building Society does some good things, for sure, such as its involvement with and support for the Stockton and Darlington Railway 200th Anniversary celebrations. But it needs to improve. It is regularly out - matched by the neighbouring Newcastle Building Society in terms of its range of products, its branches and branch network, customer service, relationships with members, and overall impact in the community it serves. Reviewed on: 29th January 2026

First class service

5
Easy to deal with pleasant helpful staff Reviewed on: 29th January 2026

Helpful staff and local branch access

5
Helpful staff and local branch access Reviewed on: 29th January 2026

easy to deal with on-line, quick and effective and e...

5
easy to deal with on-line, quick and effective and excellent rates and helpful staff on-line Reviewed on: 29th January 2026

Always the best place for our money

5
Always the best place for our money Reviewed on: 29th January 2026

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products