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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Easy to access and interest rate good for 2 yr...

5
Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025
Alan g's avatar
Alan g

In branch service review

4
Excellent service over the years - had accounts with Darlington for over 40 years. Reviewed on: 24th October 2025

In branch service review

5
Jessica was very friendly and knowledgeable, provided great service. Reviewed on: 24th October 2025

I was having problems accessing my accounts,

5
I was having problems accessing my accounts,but Simon McCabe from branch support was excellent in his help and patience towards resolving my problem. As customer service he was absolutely outstanding Reviewed on: 23rd October 2025
Trevor G's avatar
Trevor G

Excellent customer service in the bishop auckland br...

5
Excellent customer service in the bishop auckland branch. Friendly and welcoming service!!! Will definitely be back in the future Reviewed on: 23rd October 2025

In branch service review

4
Good customer service, always easy to deal with. Reviewed on: 23rd October 2025

In branch service review

5
Everything was straightforward and easily understood. Reviewed on: 23rd October 2025

In branch service review

4
Difficulty with transactions/card machine in the past. Reviewed on: 23rd October 2025

In branch service review

5
Opening hours are extremely hard to attend - cannot get in a branch when working full-time. Either one day open late or early would be extremely helpful. Reviewed on: 23rd October 2025

In branch service review

5
Always friendly staff - I was able to open an account when I popped into branch. Reviewed on: 23rd October 2025

In branch service review

5
Good experience, friendly and efficient. Reviewed on: 22nd October 2025

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