Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
As ever, brilliant service and knowledgeable staff. Reviewed on: 6th October 2025

In branch service review

5
Chair in front of staff to low. Everything else good as usual. Reviewed on: 6th October 2025

In branch service review

5
Mr Teasdale is very happy with the service provided. He like to come in for a friendly chat. Reviewed on: 6th October 2025

In branch service review

5
Always friendly, polite and helpful staff. Above everything I love that the DBS is on my high street so easily accessible. Brilliant. Reviewed on: 6th October 2025

In branch service review

5
Efficient and polite service. Very informative and helpful. Reviewed on: 6th October 2025

In branch service review

5
Friendly, polite service - great!. Reviewed on: 4th October 2025

In branch service review

5
Been with Darlington BS for about 30 years always have cheerful customer advisors. All our savings needs met. Would be defiantly recommend using the DBS, especially with the use of Passbook. Reviewed on: 4th October 2025

Explained everything i needed to know and very helpfull

5
Explained everything i needed to know and very helpfull Reviewed on: 3rd October 2025

Staff were so helpful and polite.

5
Staff were so helpful and polite. Giving very good product advice. Reviewed on: 3rd October 2025

Great service received in branch by the team in Midd...

5
Great service received in branch by the team in Middlesbrough Reviewed on: 3rd October 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill