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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Friendly and clear to deal with. Reviewed on: 1st October 2025

In branch service review

5
Presentation professionally delivered by Charley. All questions answered. Reviewed on: 1st October 2025

In branch service review

5
Charley is a very nice, polite and bubbly personality, very knowledgeable. Made my appointment very comfortable and nice. Reviewed on: 1st October 2025

In branch service review

5
Quick and efficient. Many thanks. Reviewed on: 30th September 2025

In branch service review

5
Karen has been so helpful today with all my saving. Thank you so much. Reviewed on: 30th September 2025

In branch service review

5
I can happily say I've been treating exactly by Mai. Good service and very pleasant and helpful young lady. Reviewed on: 30th September 2025

In branch service review

5
Always friendly and ready to serve. Reviewed on: 30th September 2025

In branch service review

5
Straight forward and easy to open an account terms conditions and other information were explained to me. Reviewed on: 30th September 2025

In branch service review

5
The lady was very clear with her explanations and answered all my questions. Very happy to take an ISA. Reviewed on: 30th September 2025

In branch service review

5
Satff always lovely and helpful. Reviewed on: 30th September 2025

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